Privacy policy

Introduction

Welcome to StairsNosingUK.uk, a trading name of Haram Tech LTD (Company Number: 15760942).

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://stairsnosinguk.uk or make a purchase from us.

By using this website and making a purchase, you agree to the terms of this Privacy Policy. Please take a moment to read it carefully.

Information We Collect

We collect and process the following types of personal information:

Personal Identification Information

This includes your:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Delivery Address

Payment Information

We collect payment details necessary to process your transactions securely. Payment information is processed through secure third-party payment providers and is not stored on our servers.

Technical Data

This may include:

  • IP Address
  • Browser Type and Version
  • Device Information
  • Operating System
  • Time Zone Settings
  • Website Usage Information

Usage Data

Information relating to how you use our website, products, and services.

Marketing and Communication Data

Your preferences regarding marketing communications and promotional offers.

How We Use Your Information

We use your information for the following purposes:

To Process Orders

To process payments, fulfill orders, provide customer support, and manage your account.

To Send Review Invitations

We may use trusted third-party review services to invite customers to review products and services purchased from us.

To Improve Our Services

To analyze website performance, improve user experience, and enhance our products and services.

Marketing Communications

If you subscribe to our newsletter, we may occasionally send updates, offers, promotions, and product news. You may unsubscribe at any time.

Advertising and Conversion Tracking

We may use information provided during the checkout process to measure advertising performance with platforms such as:

  • Google Ads
  • Microsoft Ads
  • Meta (Facebook & Instagram)
  • TikTok Ads

Any personal information used for conversion tracking is encrypted or hashed where required.

Customer Service Communications

We may use your contact information to:

  • Confirm orders
  • Provide shipping updates
  • Respond to inquiries
  • Resolve customer service issues

Legal Compliance

To comply with legal obligations, regulatory requirements, and fraud prevention measures.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party providers that assist us with:

  • Payment Processing
  • Website Hosting
  • Shipping and Delivery
  • Marketing Services
  • Customer Support
  • Analytics

Reviews and Testimonials

If you submit a review, we may display it on our website or marketing channels.

Legal Requirements

We may disclose personal information if required by law or requested by relevant authorities.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, misuse, alteration, or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Under the UK GDPR and Data Protection Act 2018, you have the following rights:

Right of Access

You may request copies of the personal information we hold about you.

Right to Rectification

You may request correction of inaccurate or incomplete information.

Right to Erasure

You may request deletion of your personal information under certain circumstances.

Right to Restrict Processing

You may request that we limit how your personal data is processed.

Right to Object

You may object to the processing of your personal data in certain situations.

Right to Data Portability

You may request transfer of your personal data to another organization or directly to yourself where applicable.

To exercise any of these rights, please contact us using the details below.

We aim to respond to all requests within 15 days.

Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and support marketing activities.

You may control cookie preferences through your browser settings.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any updates will be posted on this page. We encourage customers to review this policy periodically to stay informed about how we protect personal information.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact us:

StairsNosingUK.uk

Address:
55, Queens Park Court, Ilbert Street, London, W10 4QB United Kingdom

Email:
sales@stairsnosinguk.uk

Phone:
07452792733

Thank you for choosing StairsNosingUK.uk. We are committed to protecting your privacy and safeguarding your personal information.